This session explains how to keep groups in SCOM in sync with those in your ITSM tool to ensure they automatically keep SCOM up to date with changes in group membership. The customer case study in this example had a complex governance model, 1 SCOM Admin and over 1000 SCOM agents to manage – a very labour intensive process! Find out how they saved time and money by using the master data in their CMDB to manage this challenge in this session.